1. Overview
Laabam.Shop partners with multiple logistics providers to deliver products across India. Since products are sold by independent third-party sellers, shipping timelines and charges may vary by seller, product, and destination.
Note
Shipping details — including estimated delivery date, charges, and available methods — are displayed clearly on the product page and at checkout before you make a payment.
2. Delivery Coverage
We currently deliver to all serviceable PIN codes across India, including:
Metro Cities
Mumbai, Delhi, Bangalore, Chennai, Hyderabad, Kolkata, Pune, Ahmedabad
Tier 2 & 3 Cities
Jaipur, Lucknow, Coimbatore, Indore, Nagpur, Bhopal, Kochi, and 500+ cities
Rural & Remote Areas
Serviceable via India Post and partner couriers. Longer delivery times may apply.
Delivery availability is verified at checkout using your PIN code. If your area is not serviceable, you'll be notified before payment.
3. Shipping Charges
| Order Value | Delivery Charge |
|---|---|
| ₹1,000 and above | FREE |
| ₹500 – ₹999 | ₹29 |
| Below ₹500 | ₹49 |
- • The charge is worked out on your order value after discounts, and shown in your cart and at checkout before you pay.
- • It applies once per order, even when the items come from different sellers.
- • All orders go by standard delivery; there is no express option.
- • Shipping charges are non-refundable unless the return is due to seller fault.
4. Estimated Delivery Times
Sellers typically dispatch within 1–2 business days, and most orders arrive 2–7 days after ordering. The product page and checkout show an estimate for your PIN code, based on how far it is from where the seller ships.
| Within the seller's state | Nearby states | Farther away |
|---|---|---|
| 2–4 days | 3–5 days | 5–7 days |
Note
During sale events, festivals, or natural disasters, delivery times may be longer than usual. We'll notify you of any expected delays by email and in-app notification.
5. Order Tracking
Stay updated on your order every step of the way:
Order Confirmed
You'll receive a confirmation email and an in-app notification with your order ID.
Shipped
Once dispatched, you'll get a tracking number and courier partner details.
In Transit
Track your package in real time from the My Orders section of your account.
Out for Delivery
You'll be notified when the package is on the delivery vehicle in your area.
Delivered
Confirmation notification with delivery proof (where available).
You can also track your order by entering the tracking number on the courier partner's website directly.
6. Multi-Seller Orders
Note
If your order contains items from multiple sellers, each seller ships independently. You may receive multiple packages at different times.
- • Each shipment has its own tracking number.
- • One delivery charge applies to the whole order.
- • Delivery dates may differ for each package.
- • You can track each shipment separately from My Orders.
7. Failed Delivery Attempts
If delivery is unsuccessful, our logistics partners follow this process:
Standard delivery attempt at your provided address. If you're unavailable, the courier will call you.
Second attempt within 1–2 business days. The courier partner may contact you to reschedule.
Final attempt. If unsuccessful, the package is returned to the seller.
- ✓ Prepaid orders: Full refund initiated after package is returned to seller.
- ✓ COD orders: Order cancelled automatically with no charge.
8. Address Changes
Before Dispatch
You can't change the address of a placed order yourself. Contact support before the seller dispatches it, and we'll try to update it for you.
After Dispatch
Once shipped, address changes are not possible. If you're unavailable, the courier will attempt redelivery. You can coordinate directly with the courier partner using the tracking details.
Important
Ensure your delivery address and phone number are accurate before confirming your order. Incorrect details may lead to failed deliveries and delays.
9. Packaging & Handling
We ensure your products are delivered safely:
- ✓ Products are securely packed by sellers to prevent damage during transit.
- ✓ Fragile items receive additional protective packaging (bubble wrap, foam).
- ✓ Electronics come with tamper-proof seals where applicable.
- ✓ Gift wrapping may be available for select products (see product page).
If you receive a package that appears damaged from the outside, please take photos before opening and report immediately via My Orders.
10. Restricted Products
Certain products have shipping restrictions due to safety regulations:
- △ Flammable liquids and aerosols — may be restricted for air transport.
- △ Lithium batteries — ground shipping only to certain regions.
- △ Perishable goods — limited to nearby PIN codes with cold chain support.
- △ Hazardous materials — restricted under IATA Dangerous Goods Regulations.
- △ Oversized items — may require special logistics and additional charges.
If your order is affected by shipping restrictions, the seller will notify you and offer alternatives or a cancellation option.
11. International Shipping
Note
Laabam.Shop currently ships only within India. International shipping is not available at this time. We are working on expanding to select countries — stay tuned for updates!
12. Contact Us
Have a question about your shipment?
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