Cookie Policy

1. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help the website remember your preferences, keep you logged in, and understand how you interact with the site.

ℹ️ Note

Cookies are widely used across the internet and are essential for modern websites to function properly. They do not contain viruses or malware and cannot access other data on your device.

Cookies can be categorised by who sets them:

• First-party cookies — Set by Laabam.Shop directly (e.g., session, language preference).
• Third-party cookies — Set by external services we use (e.g., Google Analytics, Razorpay).

2. Types of Cookies We Use

Type	Purpose	Duration	Consent
Essential	Authentication, security, cart	Session / 30 days	Always On
Functional	Language, recently viewed, preferences	Up to 1 year	Optional
Analytics	Page views, user flows, performance	Up to 2 years	Optional
Marketing	Personalised ads, conversion tracking	Up to 1 year	Optional

3. Essential Cookies

These cookies are strictly necessary for the Platform to function. They cannot be disabled without breaking core functionality.

better-auth.session_token30 days

Keeps you logged in and maintains your authenticated session.

csrf_tokenSession

Protects against cross-site request forgery attacks.

locale1 year

Stores your preferred language (English or Hindi).

cart_id30 days

Associates your shopping cart with your browser session.

cookie_consent1 year

Remembers your cookie preference choices.

4. Functional Cookies

Functional cookies enhance your experience by remembering your choices and personalising the Platform for you:

• Recently viewed products — Shows your browsing history for quick access.
• Search preferences — Remembers sorting and filter preferences.
• Region/PIN code — Caches your delivery location for faster checkout.
• Theme preference — Stores light/dark mode choice if applicable.

Disabling functional cookies won't break the Platform, but you may need to re-enter preferences on each visit.

5. Analytics Cookies

Analytics cookies help us understand how visitors use the Platform so we can improve it:

Page Views

Which pages are most visited and how users navigate between them.

Performance

Page load times, error rates, and server response metrics.

User Flows

How users move through the purchase funnel (browse → cart → checkout).

Device & Browser

Aggregated info about devices, screen sizes, and browsers used.

ℹ️ Note

Analytics data is aggregated and anonymised. We do not use analytics cookies to personally identify you. You can opt out at any time.

6. Marketing Cookies

Marketing cookies are used to deliver relevant advertisements and measure campaign effectiveness. These are only set with your explicit consent.

• Personalised product recommendations based on browsing history.
• Conversion tracking for ad campaigns (measuring how ads lead to purchases).
• Retargeting — showing Laabam.Shop ads on other websites you visit.

⚠️ Important

We never share your personal data with advertisers. Marketing cookies track anonymous behaviour patterns only. You can disable them without any impact on core Platform functionality.

7. Third-Party Cookies

The following third-party services may set cookies when you use the Platform:

Google Analytics (GA4)

Analytics

Page-view and event tracking for Platform improvement.

Razorpay

Essential

Secure payment processing — sets cookies during checkout for fraud prevention.

Sentry

Analytics

Error monitoring and performance tracking to fix bugs quickly.

Google Ads

Marketing

Conversion tracking and remarketing (consent required).

Each third-party service operates under its own privacy and cookie policy. We encourage you to review their policies.

8. Managing Cookies

You have full control over cookies on your device:

Cookie Settings Banner

When you first visit, select which categories to allow. Change anytime from the cookie settings link in the footer.

Browser Settings

Most browsers (Chrome, Firefox, Safari, Edge) let you view, delete, and block cookies from Settings → Privacy.

Incognito / Private Mode

Browse without storing cookies — they are deleted when you close the private window.

Browser Extensions

Tools like uBlock Origin or Privacy Badger can block third-party tracking cookies.

⚠️ Important

Blocking essential cookies will prevent core functionality — you may not be able to log in, add items to cart, or complete purchases.

Browser-specific instructions:

• Chrome: Settings → Privacy and Security → Cookies
• Firefox: Settings → Privacy & Security → Cookies
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and Site Permissions

10. Changes to This Policy

We may update this Cookie Policy periodically to reflect changes in our practices or applicable regulations. When we make changes:

• We will update the "Last updated" date at the top of this page.
• Material changes will trigger a new cookie consent banner.
• We may notify registered users via email for significant changes.

11. Contact Us

Questions about our use of cookies?

Privacy Team

privacy@laabam.shop

General Support

support@laabam.shop

Grievance Officer

grievance@laabam.shop

Related Policies

Terms & Conditions Privacy Policy Refund Policy Shipping Policy

Cookies at a Glance